The Coffee Bean & Tea Leaf

Reviews about The Coffee Bean & Tea Leaf

• 2 / 5

  By Renae Camp
  I have been a loyal Coffee Bean customer of Elsinore for years and spend a lot of time inside. I am always greeted and enjoy my experience. BUT this morning I was running late to work and there was an unusually long line for the register. I decided to skip out on my coffee, use the restroom real quick and leave. I noticed a new code on the restroom door and asked the staff if I could please get the code. They said it was printed on the bottom of the receipt. Well I didn't have a receipt and they told me "sorry, it's for customers only". I was pissed! Just because I didn't buy something today means I can't use your restroom when i spend a lot of money here and don't even use your restroom most of the time!? I'm in there often enough that they should recognize me, which in my opinion, makes this situation even worse. I understand it's to keep the hobos from taking advantage of the restroom, but they should have noticed I am a customer even if they didn't recognize me personally. That is terrible customer service! Way to go Elsinore coffee bean.
  December 05, 2016
• 5 / 5

  By Jordan Klotz
  The staff here rocks, they've stayed open late for me a few times and still made my drinks. Very friendly and efficient
  October 26, 2016